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Privacy Policy

Last Updated: October 8, 2025

At iWork Support Services, we respect your privacy. We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information your provide when you visit our website, use our contact form, and receive communications from us.

Information We Collect

We may collect the following personal information when you interact with our website or services:
 

  • Contact information (e.g., name, phone number, email address)

  • Information you provide through our website contact form (e.g., name, email, message content)

  • Information you provide through our website career page (e.g., name, email, message content)

  • Other information you provide voluntarily through our online forms

  • Information you may provide such as preferences or feedback via SMS

  • Usage data and cookies from your website visit

2. How We Use Your Information

We use the information we collect to:
 

  • Send you messages and updates you have opted in to receive

  • Provide and manage our services, including scheduling, notifications, reminders, and any information related to your care and service updates

  • Provide and manage our job opportunities, including scheduling, notifications, reminders, and any information related to your job application or inquiries

  • Communicate with you via email, phone, and/or SMS regarding your services (e.g., updates, scheduling, reminders, or notifications). For SMS text messaging, message frequency may vary, and standard message and data rates may apply

  • Respond to general inquiries submitted through our contact form

  • Respond to general inquiries submitted through our career page

  • Improve our website and services and communication with you

  • Comply with legal obligations


​Even if you explicitly opt in, your consent and opt‑in status will be kept private and will not be shared with others. If you have expressly consented to receive SMS messages, you may opt out at any time by replying “STOP” to any message. For assistance or more information about opting out, please reply “HELP” or contact us through the information provided in "Section 8: Contact Us".

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. your personal information. We may share your information with:

  • Providers who assist us in delivering our services  

  • Trusted third-party service providers who assist with sending SMS messages These third parties are contractually obligated to keep your data secure and confidential and are prohibited from using your information for any purpose other than to perform services for us.

  • Affiliates and partners involved in your care coordination

  • Parties involved in managing job applications or career inquiries submitted through our career page, which may include our internal team and/or trusted third parties. These third parties are prohibited from using your information for any other purpose.

  • Legal or regulatory authorities as required by law


No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

4. Your California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Access the personal information we hold about you

  • Request deletion of your personal information (subject to legal exceptions)

  • Correct inaccurate information

  • Limit the use or disclosure of your sensitive personal information (if any)

  • Opt out of the sale or sharing of your personal information (note: we do not sell, rent, or share personal data for sale
     

​To exercise these rights, please contact us at contact@iworkservices.com

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve your experience, analyze site traffic, and enhance our services. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings. For more information about cookies and how we may use them, please contact us at contact@iworkservices.com

6. Data Security and Retention

We implement reasonable security measures to protect your mobile number and other personal information from unauthorized access. However, please note that SMS communications are not encrypted, and no online activity or electronic storage can be absolutely secure. While we strive to protect your information, we cannot guarantee complete security.
 

We retain your data only as long as necessary to provide our services or as required by law. You may request the deletion of your personal information at any time by contacting us using the information provided in Section 8: Contact Us.

7. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices, technologies, legal requirements and other factors. Any changes will be communicated on our website and update the “Last Updated” at the top of this page. We encourage you to review it regularly.

8. Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your privacy rights, please contact us:

iWork Support Services

7300 Alondra Blvd, Ste 203-2

Paramount, CA 90723

(310) 742-5694

contact@iworkservices.com

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